FREQUENTLY ASKED QUESTIONS
What is Big Night Rockies New Year's Eve?
Big Night Rockies is the newest addition to the Big Night America New Year's Eve Series - The largest New Year's Eve series in the country. Big Night Rockies is an all-inclusive New Year's Eve affair that combines top production values; including multiple themed party areas, as well as providing drinks, food and entertainment throughout the evening!
This event looks exciting! How do I receive more information and updates?
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This gala will follow all event and/or health mandates from federal, state, and local governments policies. The health and safety to everyone involved is the number one priority. This policy will be updated as necessary so check back for updates, or join our email list. Please be aware that there is currently a mask mandate for all indoor public venues and businesses in the Tri-County area, even if fully vaccinated, unless you are actively eating or drinking. If you have health concerns regarding your attendance at this event, including any COVID-related concerns, we suggest you do not purchase tickets, as there are no refunds.
Please note, no exemptions of any kind will be accepted for entry.
Entry requirements and venue protocols are subject to change. Be sure to check the event venue website closer to your event date for the latest information.
Violation of any policy may lead to removal from the event.
This link takes you to website where you can get to the official health order and FAQs:
This link takes you directly to the published health order from Tri-County. https://www.tchd.org/DocumentCenter/View/9821/Mask-Order-in-All-Public-Indoor-Spaces_11232021
What is the typical makeup of attendees?
The event typically attracts a mid-20's to early 40's crowd, but anyone over 21 years old is of course welcome. People travel in from around the country for the event, so the event has a nice diversity to it. There is typically a 50/50 split of singles and couples, as well as a pretty even split of women and men. There are distinct party areas and a variety of entertainment, so there is always something for everyone.
What is the layout of the event and seating arrangements?
This is more of a reception-style event for the Main Event and Dance tickets - encompassing the Gaylord Rockies' ballroom complex w/ extremely limited seating for the Main Event and Dance tickets to maximize event space and comfortable crowd flow. However, there are more open seating areas available in the VIP sections for the vast majority of the VIPs. If seating is of concern, VIP is the way to go.
I purchased 2 tickets for tonight's event. Can I pick up both tickets in my name early or does each attendee have to be present at check-in?
Each person must be present at check-in. Since this event is 21 and over, every person must have their ID checked.
What is the refund policy?
The ticket agency has a strict No Refund policy (all sales are final). You can however sell/transfer tickets to someone else. If you would like to transfer your ticket(s) to someone else, or change the names on your ticket(s) you may do so via your ticketing link from your purchase. If the event is affected by Covid-19 policies, there will be refund and credit option windows available.
What is the dress code?
There is no formal dress code enforced, however, we want people looking their best. Creative, upscale attire is definitely encouraged! Gentlemen: range from club attire to black tie. Ladies: range from stylish cocktail attire to formal gowns.
What must I bring to the event?
Your Big Night Rockies events.com ticket. Also, this is an adult-only event (over 21), and all attendees are required to bring an up-to-date, Government-issued photo ID with date of birth, and a smile. VERY IMPORTANT: You must be present with your ID and ticket. You may not check-in someone else for this event.
What is the age minimum for this event?
The event is for adults only (over 21), and includes all you would expect in top-notch service from the award-winning Gaylord Rockies Hotel staff. All attendees are required to bring is an up-to-date, Government-issued photo ID with date of birth. VERY IMPORTANT: You must be present with your ID and ticket. You may NOT check-in someone else for this event.
What if one of the entertainers cancels?
This is a New Year's party, not a concert for a specific artist. Artists, and schedule subject to change without notice. Artist cancellation or change of venue is not grounds for refund. The good news is there are many fun thing to do to celebrate the New Year!
What time do I get to enter into the event?
Entry times depend on your ticket type: You may get your credentials starting at 2 PM the day of the event and entry times are as follows:
Dance Only (No Food/Drinks Included): 9 PM
Main Event: 9 PM
Dinner and Dance (No Drinks Included) 9 PM
Does The Dance Only ticket get to see the midnight countdown?
Yes. There are multiple areas where you can view the midnight countdown
If I purchase the Dance Only ticket, will I be able to hang out with my friends that purchased a Main Event ticket?
Yes. We have designated areas for Main Event and VIP ticket holders as well as areas for everyone.
Why are there bars available to purchase drinks if I have a ticket that includes drinks?
We have multiple ticket types for this event and some of those tickets DO NOT include drinks (i.e. dance only ticket, dinner and dance only ticket). Please check before you purchase tickets to ensure you have selected the correct ticket type.